Organizers
Manage attendees
Orders, messaging, transfers, and refund requests.
5 articles in this topic
- Where do I see who's coming?Open your event dashboard → Attendees. Search, filter, export CSV, and message individuals or the whole list.
- Can attendees transfer their ticket to someone else?Yes. Attendees can update the name on their ticket from My Tickets up until check-in.
- How do I handle a refund request?Open the order, click Refund, and choose full or partial. The attendee gets an email confirmation.
- Can I message all my attendees at once?Yes. Use Send message in the Attendees tab. It sends from your Tixify host email with your logo.
- How do I remove or block a problem attendee?Refund and cancel their order, then add their email to your event's blocklist to prevent re-purchase.
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